Ashraf Al Eid: Creating a High-Performing Workforce through Strategic HR

Ashraf Al Eid
Ashraf Al Eid | Vice President of Human Resources

Empowering HR Transformation!

The human resources (HR) industry has emerged as a critical pillar in modern business, focusing on cultivating talent, fostering employee engagement, and aligning human capital with organizational goals. As organizations continue to adapt to various challenges, from technological advancements to shifting workforce expectations, HR professionals play a crucial role in creating policies that not only support business objectives but also enhance company culture. The role of HR has expanded to include strategic planning, data analytics, and performance management, ensuring that companies remain competitive and resilient in a fast-paced business environment.

As Vice President of Human Resources, Ashraf Al Eid brings a transformative prospect to leadership within this domain. With a deep understanding of the multifaceted nature of HR, Ashraf has demonstrated an ability to connect with employees at all levels, drawing on his own experiences to build empathy and insight. His approach integrates strategic decision-making with a focus on collaboration, inclusion, and continuous learning. Ashraf’s leadership style has shifted from a directive approach to one that prioritizes teamwork, communication, and adaptability, enabling him to effectively manage diverse teams and drive change in human capital management.

Al Muhaidib Group, where Ashraf leads HR efforts, is a leading organization known for its commitment to innovation and excellence in various sectors. The company has built a strong reputation by integrating its workforce strategies with broader business goals, cultivating a positive organizational culture, and implementing data-driven HR practices. Through Ashraf’s leadership, the HR function has been positioned as a key strategic partner, contributing to the success and sustainability of the company in a competitive marketplace.

Let’s explore Ashraf’s innovative leadership journey in human resources:

Developing Empathy and Insight

Ashraf’s journey to becoming Vice President of Human Resources has been multifaceted, involving continuous education and diverse experiences, participating in advanced leadership development programs, and collaborating with people from varied backgrounds to learn new approaches to talent management.

Success in this role has always been a collaborative effort. Starting his career at the entry level allowed him to grow step by step, enriching his understanding and empathy for employees at all levels. This experience has given him valuable insight into the challenges faced by entry-level staff, as he once faced similar obstacles in his own career path.

Additionally, gaining exposure to other business functions such as operations, finance, legal, IT, and investment has enhanced his understanding of the broader business context in which HR operates, facilitating more strategic decision-making. Engaging with HR professionals and other business organizations and attending conferences has enriched his network, built influential relationships, and taught him leadership within the industry.

Following this career path, supported by strategic experiences and a demonstrated ability to lead and innovate within the HR domain, has facilitated his ascent to the role of Vice President of Human Resources.

Enhancing Organizational Culture

The primary roles and responsibilities of Ashraf’s position as VP-HR are:

Strategic Leadership, Talent Management, Employee Engagement and Culture, Performance Management Compensation and Benefits, Employee Relations, Organizational Development, HR Policies and Compliance Leadership Development, HR Analytics and Reporting.

Overall, his role as VP of HR plays a key role in shaping the workforce, enhancing organizational culture, and driving business success through effective human capital management.

Data-Driven HR Management

Approaching strategic planning and HR management within Ashraf’s organization requires a comprehensive and integrated methodology that aligns human resources with overall business objectives. Below is how he typically approaches these critical functions:

  • Align HR with Business Objectives: Understanding the Business and Implementing Organization Needs Assessment
  • Developing a Comprehensive HR Strategy: Forming and implementing a strategic WF Planning and TA and Dev. Including talent management
  • Fostering a Positive Organizational Culture: Cultural Alignment & Change Management
  • Using Data for Analytics: HR Metrix and KPIs and Continuous Improvement
  • Collaboration and Communication: Cross-Function Collaboration and Stakeholder Engagement

Evolution of Leadership Style

Ashraf’s leadership style has evolved significantly throughout his career, shaped by a combination of experiences, feedback, and reflection on the needs of the individuals and teams he leads. Below is an explanation of his leadership style and how it has changed over time:

Transformational Leadership:

Initial Approach: Early in his career, he adopted a transformational leadership style, focusing on inspiring and motivating people to achieve their fullest potential. He emphasized the importance of vision and encouraged people to embrace change and innovation.
Evolution: Over time, he learned that while inspiration is important, it must be accompanied by a clear framework of goals and accountability. He now integrates transformational elements with a focus on setting specific, measurable objectives to guide his team effectively.

Collaborative Leadership:

Early Career: In the beginning, he often led a directive approach, believing that providing clear instructions was essential for success. However, he quickly realized that fostering collaboration generates greater buy-in and harnesses the diverse strengths of his team.
Current Practice: He now prioritizes collaboration and actively seeks input from his team in decision-making processes. By involving others in discussions and projects, he creates a supportive and inclusive environment where diverse ideas can thrive.

Servant Leadership:

Development of Empathy: As he progressed, he embraced servant leadership principles, recognizing that his role is to support his team in achieving their goals. He focuses on understanding their individual challenges and aspirations and prioritizes their professional development.
Implementing Support Structures: He has implemented mentoring and coaching programs to empower team members and encourage their growth. This shift has reinforced his belief that effective leadership is rooted in serving others.

Adaptive Leadership:

Navigating Change: Throughout his career, he has faced numerous challenges that required adaptability. Initially, he struggled with change, but he learned the importance of being flexible and responsive to evolving circumstances.
Embracing Agility: Today, he cultivates an adaptive leadership approach, encouraging his team to remain agile and resilient in the face of change. He promotes a culture that values learning from setbacks and continuously improving processes.

Focus on Communication:

Communication Skills: Early in his career, he recognized the importance of clear communication but sometimes underestimated its impact on team dynamics. Over time, he has placed a greater emphasis on open, transparent communication.
Current Emphasis: He now prioritizes regular check-ins, feedback, and dialogue, ensuring that his team feels heard and valued. This commitment to communication fosters trust and strengthens relationships within the team.

In summary, his leadership style has evolved from a directive approach to one that emphasizes collaboration, support, and adaptability. By embracing transformational, collaborative, servant, and adaptive leadership elements, he aims to create an empowering environment that nurtures growth, innovation, and engagement among his team members. This evolution has allowed him to be a more effective leader, ultimately contributing to the organization’s success.

Integrating HR into Business Strategy

To ensure that HR policies and practices align with the company’s strategic goals, Ashraf takes a systematic and collaborative approach that encompasses the following key steps:

Understanding Business Objectives:

  • Engagement with Leadership: He begins by engaging with the executive team and other key stakeholders to gain a deep understanding of the company’s strategic objectives, priorities, and challenges. This collaboration ensures that HR initiatives directly support the organization’s vision and long-term goals.
  • Cross-Departmental Collaboration: He also works closely with other departments to understand their specific needs and how HR can effectively support their operations and objectives.

Conducting a Comprehensive HR Audit:

  • Assessment of Existing Policies: He conducts a thorough review of current HR policies and practices to identify areas of strength and opportunities for alignment with the company’s strategic goals. This audit assesses whether existing HR practices effectively support the desired organizational outcomes.
  • Identifying Gaps: By analyzing performance data and gathering feedback from employees and management, he identifies gaps between current HR practices and the strategic needs of the organization.

Developing Strategic HR Initiatives:

  • Creating Actionable Plans: Based on insights from the audit and stakeholder discussions, he develops strategic HR initiatives that are aligned with business objectives. These initiatives cover various aspects of HR, including talent acquisition, performance management, employee engagement, and learning and development.
  • Setting Measurable Goals: Each initiative is accompanied by clear, measurable goals and key performance indicators (KPIs) that allow tracking progress and evaluating success in supporting the organization’s objectives.

Integrating HR into Business Strategy:

  • Embedding HR in Strategic Planning: He ensures that HR is a key participant in the strategic planning process. This inclusion allows HR to provide valuable insights related to workforce capabilities and talent management, directly influencing strategic decisions.
  • Aligning Performance Metrics: He aligns HR metrics with business performance indicators to demonstrate the impact of HR initiatives on overall organizational success. This alignment helps stakeholders see the value of HR as a strategic partner.

Fostering a Culture of Feedback and Continuous Improvement:

  • Regular Feedback Mechanisms: He implements feedback systems, such as employee surveys and focus groups, to gather insights on HR policies and initiatives. This input helps understand how well these programs align with employee needs and company goals.
  • Adjusting Strategies: Based on feedback and performance data, he is prepared to make necessary adjustments to HR policies and practices, ensuring they remain relevant and effective in supporting strategic goals.

Monitoring and Reporting:

  • Establishing Review Processes: He sets up regular reviews of HR policies and practices to assess their alignment with strategic goals. These reviews involve key stakeholders to ensure ongoing collaboration and alignment.
  • Transparent Reporting: He provides regular updates to leadership on the effectiveness of HR initiatives and their impact on business objectives, fostering an environment of transparency and accountability.

Training and Development:

  • Investing in Skill Development: He ensures that HR initiatives support the development of skills and competencies that align with the company’s strategic direction. This may involve offering training programs that equip employees with the necessary skills to meet future business challenges.

By following these steps, he ensures that HR policies and practices are not only aligned with the company’s strategic goals but also contribute to creating a high-performing workforce that drives organizational success. This proactive approach positions HR as a vital partner in achieving business objectives and adapting to an ever-evolving business environment.

Staying Updated in HR

Ashraf believes staying updated is crucial for maintaining an effective HR function and ensuring that practices align with the best standards in the industry. Strategies Ashraf employs to stay informed:

Continuous Learning and Professional Development:

  • Formal Education: He regularly participates in workshops, seminars, and training programs offered by reputable organizations such as SHRM (Society for Human Resource Management) and HRCI (HR Certification Institute). This not only provides cutting-edge HR knowledge but also opportunities for networking with other HR professionals. Additionally, he pursues advanced HR certifications and credentials to enhance his expertise and stay current with best practices.

Engaging with Professional Networks:

  • HR Associations and Forums: Ashraf actively engages in professional organizations and associations related to HR, such as SHRM or local HR chapters. Membership often includes access to exclusive resources, events, and forums for discussion on industry trends.
  • Networking Events: Attending HR conferences, summits, and networking events allows him to interact with peers and industry leaders, share insights, and learn about emerging trends and effective practices.

Reading Industry Publications:

  • HR Journals and Magazines: He subscribes to leading HR magazines and journals such as Harvard Business Review and Talent Management, where he can find articles featuring current research, case studies, and expert opinions on contemporary HR challenges.
  • Blogs and Online Publications: He follows reputable HR blogs and online publications that provide timely insights on various HR topics, ranging from talent management to workforce analytics.

Utilizing Technology and Social Media:

  • LinkedIn and Online Communities: He engages with HR communities on platforms like LinkedIn, where he can follow thought leaders, participate in discussions, and stay abreast of HR trends and innovations. He also uses LinkedIn to share professional insights and learn from peers.
  • Podcasts and Webinars: Listening to HR-related podcasts and attending webinars allows him to hear directly from industry experts about current trends, tools, and best practices.

Participating in Research and Surveys:

  • Industry Research: He contributes to and reviews industry research reports from firms like Deloitte, McKinsey, and Gallup, which provide valuable insights into workforce trends and HR practices.
  • Employee Surveys: Conducting regular employee surveys allows him to gather feedback on HR programs, engagement levels, and areas for improvement. This direct input helps him stay connected to emerging employee needs and preferences.

Cross-Functional Collaboration:

  • Interdepartmental Partnerships: He collaborates with other departments, such as marketing, sales, and IT, to gain insights into industry trends and the impact of external factors on the workforce. Understanding the business provides a more rounded view of how HR can adapt to those changes.
  • Learning from Other Leaders: He maintains regular communication with peers in other organizations to exchange ideas and learn from their experiences related to HR practices and strategies.

Feedback from Employees and Teams:

  • Open Communication Channels: He fosters an environment of open communication within the organization to encourage feedback from employees on HR initiatives and workplace culture. Listening to employee perspectives helps identify trends in workforce sentiment and informs adjustments to HR strategies.
  • Focus Groups: He organizes focus groups that invite employees to share insights and suggestions about HR practices, which can highlight emerging trends and areas for further exploration.

By employing these strategies, Ashraf ensures that he remains informed about the latest developments in HR management, enabling him to implement best practices that benefit both employees and the organization. This proactive approach not only enhances the effectiveness of the HR function but also supports the commitment to creating a positive and engaging workplace culture.

Enhancing HR Credentials

According to Ashraf, building a career in human resources (HR) can be rewarding and impactful, as HR professionals play a crucial role in shaping workplace culture and supporting employee development. Here are some key pieces of advice for someone aspiring to build a successful career in HR:

  • Pursuing a master’s degree in human resources or obtaining certifications such as SHRM-CP, SHRM-SCP, PHR, or SPHR can significantly enhance your credentials and marketability in the field.
  • Explore different areas of HR—such as talent acquisition, training and development, employee relations, and compensation and benefits. This broad experience will help you understand the diverse aspects of HR and identify your areas of interest.
  • Cultivate your ability to understand and connect with others. Strong emotional intelligence will allow you to navigate sensitive situations and build trust with employees.
  • Join HR organizations and participate in networking events to connect with industry peers. Networking can provide valuable insights, mentorship, and job opportunities.
  • Familiarize yourself with common HR technologies and software. Being tech-savvy is increasingly important in today’s data-driven HR environment.
  • Understand the importance of data in HR practices. Being able to analyze and interpret HR metrics will enhance your ability to contribute to strategic decision-making within the organization.
  • Develop an understanding of how organizational culture affects employee performance and satisfaction.
  • Commit to your professional development and maintain a positive attitude, even in the face of challenges. Your dedication will ultimately pay off in your career growth.

Leadership Development Initiatives

Ashraf aims to pursue the following initiatives within the Al Muhaidib Group:

  • Implement robust leadership development programs aimed at identifying and nurturing high-potential employees to prepare them for leadership roles.
  • Create a systematic succession planning framework that identifies critical roles and potential successors.
  • Regularly conduct employee engagement surveys to gather feedback on various aspects of the workplace.
  • Implement recognition and reward programs that celebrate employee achievements and contributions.
  • Develop and implement initiatives to enhance diversity within the workforce.
  • Implement advanced HR technologies and systems to streamline HR processes, improve efficiencies, and enhance the employee experience.
  • Launch well-being programs that promote physical, mental, and emotional health.
  • Review and refine work-life balance policies to ensure they align with evolving employee needs and modern workplace expectations.
  • Develop a strong employer brand to attract top talent. By showcasing Al Muhaidib Group’s culture, values, and employee success stories, he can position the organization as an employer of choice in the market.
  • Increase the organization’s presence on social media and professional networking platforms to engage with potential candidates and showcase the organizational culture and career opportunities.
  • Adopt agile HR practices that enable the organization to respond quickly to changes in the business environment, workforce needs, and industry trends.

Focusing on these goals, Ashraf aims to create a progressive HR strategy that not only supports the overall mission of Al Muhaidib Group but also enhances the employee experience, drives engagement, and positions the organization for sustained success in a competitive market.