Along with other sectors, technology has also played a crucial role in the hospitality industry. Through technology businesses in the hospitality industry are able to provide personalized and enriching experiences. Not only this, technology has also enabled businesses to reduce their costs, enhance operational efficiencies, and improve services and customer experiences.
With a mission to improve the profitability of businesses by relentlessly delivering the most innovative and beneficial technologies in the hospitality industry, Silverware was incepted.
Silverware’s Founder & CEO, Nick Thalas, is a software engineer by trade. At a very young age, he was inspired by how software was able to create efficiencies across all industries. As a software consultant, he was contracted by a semi-private golf & country club to source a point-of- sale solution. After researching the available solutions on the market, Nick presented a few options to the operation: one of which included him developing a custom developed point-of-sale solution. The golf club decided to take Nick up on his offer and within a few months, the first version of Silverware POS was launched.
Nick Thalas has been heavily involved in the company’s expansion since day one. His attention to detail and relentless attempt to drive efficiencies to better the guest experience is infectious. Silverware is widely recognized as the first company to build a graphical Windows-based POS solution and was one of the first to launch a mobile cloud solution. Nick has been instrumental in changing the way the industry thinks about technology within the hospitality space and continues to push the limits. Combining industry leading technology, a great team at Silverware, and integrating with like-minded organizations has helped spring the company forward.
Trusted by the most notable brands around the globe, Silverware is a leading developer of advanced hospitality technology. The company’s technology enhances every aspect of the guest experience, from when the first customer walks in, until the last one walks out.
Silverware’s hybrid-cloud point of sale solution is the most scalable and user-friendly on the market. Its solution provides the efficiency and security needed by the most sophisticated establishments in the industry. Silverware combines a white-gloved implementation process along with industry-leading technology to ensure that it is helping its customers create an elevated guest experience. Pushing the limit of technology has been at the forefront of Silverware’s growth. Silverware’s customer-focused solutions are installed in thousands of table and quick service restaurants, some of the most recognizable hotels & resorts, bars & nightclubs, private member facilities, assisted living communities, corporate/institutional cafeterias, stadiums, and casinos around the globe.
Silverware reaches its potential customers by utilizing social media platforms, articles and advertisements in industry magazines, exhibiting at tradeshows, and more. By doing this, the company is able to share its technologies and showcase its incredible list of customers. Silverware is a ’people first’ organization and this is clearly displayed through its marketing initiatives. This approach allows Silverware to share content and connect with its customers on a deeper level. Silverware also releases a bi-monthly newsletter that highlights what is new with the Silverware Family, software updates, news from its partners, upcoming events, and more.
Now, the company is focused on being the go-to hospitality provider who is synonymous with elevating the guests experience. Silverware loves being that silent partner who is unrecognizable to the general population but is enabling their favorite F&B outlets to bring more to the table. By continuously launching new technologies, and integrating with like-minded organizations, Silverware is poised to continue helping its customers expand.
It understands what beneficial and innovative technologies people need to better their businesses. The company stands behind a strong team, with service to match its customers expectation and they can always count on Silverware. Pushing the limit to create efficiencies is what it does.
“Silverware Enables me to check real time sales of any given product at any given time” – Dave Sidhu, Owner and Operator, Mas Playas Restaurant Group
“Silverware’s various integrations and reporting capabilities allow us to focus on what we do best – thoroughly delight each guest.” – Nick Kroeger, Manager of Business Systems, Oliver and Bonacini Hospitality
“Accor has 5,000 + hotels worldwide. The point of sale system is a critical piece in supporting our operations.” – Ted Chuckmala, Executive Director of Technology, Accor Hotels